Terms of Use
Last updated July 2026
Who we are
Lumora Luxe (“Lumora,” “we,” “us”) operates a concierge technology platform that helps members discover, request, and coordinate beauty, aesthetic, and wellness services delivered by independent, licensed professionals. Lumora is a facilitator and marketplace — it is not a medical provider, medical group, or professional practice, and it does not deliver treatments, employ the professionals, or direct clinical care.
The professionals are independent
Every professional on Lumora is an independent contractor solely responsible for their own licensure, insurance, medical direction where required, pricing, candidacy determinations, and scope of practice. Any treatment decision is a clinical decision made by that licensed professional at consultation. Nothing on this site is medical advice, a diagnosis, or a promise of any outcome.
Eligibility & membership
Access to Lumora may be by invitation and is limited to adults (18+) able to form a binding agreement. Availability of services and professionals varies by state and market, and candidacy for any treatment is determined individually by a licensed professional.
Bookings, pricing & payments
Prices displayed are “from” estimates for illustration; independent professionals set their own pricing. Any deposit, cancellation, or payment terms will be disclosed at the time of booking. You agree to provide accurate information and to interact with professionals respectfully and lawfully.
Your responsibilities
You agree to disclose relevant health information to your professional, follow pre- and post-care guidance, and use the platform only for lawful purposes. Do not misuse the platform, attempt to circumvent verification, or submit false information.
Disclaimers & liability
The platform is provided “as is.” To the fullest extent permitted by law, Lumora disclaims liability for the acts, omissions, or clinical decisions of independent professionals. Lumora’s aggregate liability is limited as set out in the final, counsel-reviewed terms.
Contact
Questions about these terms? Write to concierge@lumora.luxe.